We at 396 provide an online entertainment service available where local law permits. Our platform combines live-dealer gaming—blackjack, roulette, baccarat, and Dragon Tiger—with a sportsbook covering football leagues, esports tournaments, and motorsports. We operate a mobile-first experience designed for Indonesian users, supporting payment methods including DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers via mobile banking, local payment, online payment, and e-wallet.
Marketfootball and
TransactionFast Settlement
LanguageComplete English
Our commitment to 396 account holders centres on transparency, speed, and reliability. We handle KYC verification swiftly, process withdrawals subject to standard verification windows, and staff our support channels in English and Indonesian. Whether you are accessing our platform from Jakarta, Surabaya, Bandung, Medan, or Semarang, we prioritize low-data streaming so your experience remains smooth on any network.
This page outlines who we are, what 396 offers, and how our service operates. We also cover jurisdiction-restricted access, data handling, and the channels available to you if you have questions about your account or our platform.
What We Offer on 396
Our 396 platform operates three core sections: live-dealer gaming, sportsbook, and slot games. In our live studios, professional dealers manage blackjack, roulette, baccarat, and Dragon Tiger tables. Each table streams in HD to your phone using adaptive bitrate technology, so you play smoothly even on slower connections. Our sportsbook covers Liga 1, Piala AFF, Piala Indonesia, Champions League, Premier League, MotoGP, Mobile Legends Pro League (MPL), and esports events. Our slot portfolio includes Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways.
We designed 396 around the mobile experience. Our app loads tables in 2–3 seconds, allows you to switch between sportsbook and casino without account friction, and keeps your balance synchronized across all sections. You manage deposits and withdrawals from a single dashboard, track your transaction history, and access our support team directly from the app.
396 platform interface showing live casino tables and sportsbook markets
Our 396 Service Area and Jurisdiction Policy
We at 396 offer our service only where local law permits. We do not name specific jurisdictions as legal or illegal; instead, we frame access as jurisdiction-restricted. Users accessing 396 are responsible for verifying that their use complies with the laws of their own jurisdiction. If you are unsure whether our service is available in your location, we encourage you to check your local regulations before creating an account.
Our policy reflects the evolving regulatory landscape across Southeast Asia and beyond. We undertake to comply with applicable laws in jurisdictions where our service operates, and we reserve the right to suspend or restrict access if we determine it is required by law.
Your 396 Account and Data Security
When you create an account on 396, we collect your email, phone number, and password. Before your first withdrawal, we complete a KYC process that requires a valid photo ID and proof of address. This data is handled in accordance with our privacy policy and is used solely for identity verification, account recovery, and compliance purposes.
Our 396 platform uses industry-standard encryption to protect your banking details, account credentials, and transaction history. We do not sell or share your data with third parties except where required by law. Your payment information is held by our payment partners (DANA, e-wallet, mobile banking, local payment, and partner banks); we retain only confirmation records in our system.
KYC verification process on 396
396 payment options and withdrawal flow
396 customer support channels
We at 396 prioritize account security, transparent payment handling, and responsive support. Your trust is our foundation.
Why Account Holders Choose 396
Players choose 396 for several reasons. Our live-dealer tables offer real dealers and transparent outcomes—no algorithms decide your hand. Our sportsbook covers major tournaments and leagues with game information updates. Our mobile app prioritizes low-data streaming, so you play reliably on any Indonesian network. We support eight payment methods, so funding your account feels natural. Our support team responds in English and Indonesian, and we process withdrawals subject to standard verification windows.
We also keep our 396 platform free from direct-bet calls and aggressive marketing. We do not use urgent language or faonline paymentcated bonuses. Instead, we let our service quality—fast table loading, transparent odds, responsive support—speak for itself.
Our 396 Commitments
Transparent play: Our live-dealer tables feature real dealers and real players. No hidden algorithms influence outcomes.
Fast withdrawals: We process payouts subject to standard verification windows. Your requested amount reaches your payment method without 396-imposed fees.
Mobile first: Our 396 app is optimized for low-bandwidth networks. Adaptive bitrate streaming keeps you connected even on slower connections.
Multilingual support: Our team responds in English and Indonesian. We handle account issues, payment queries, and technical questions promptly.
Data security: We encrypt all account and payment data. KYC documents are stored securely and used only for identity verification.
What makes 396 different
Live dealers in multi-camera studios—not automated or AI-generated
Sportsbook covers major Indonesian tournaments (Liga 1, Piala AFF) and international events
Low-data streaming so you play smoothly on any network in Jakarta, Surabaya, Bandung, Medan, or Semarang
Eight payment methods including e-wallet, mobile banking, local payment, and major banks—no fees on deposits or withdrawals
English and Indonesian support available directly from the app
How 396 Works for You
We at 396 have built our platform around simplicity and reliability. You download our app, create an account, complete KYC, deposit funds via your preferred payment method, and start playing. Our live-dealer tables run continuously. Our sportsbook updates odds in real time during matches. Our slot games load instantly. Your balance and transaction history sync across all sections, so you manage your 396 account in one place.
Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law. If you have questions about whether 396 is available in your location, check your local regulations or contact our support team.
We remain committed to making 396 a transparent, secure, and responsive platform. Whether you are a sportsbook player, a live-casino enthusiast, or a slot player, we invite you to explore our service and experience the difference that prioritizing account security, fast withdrawals, and genuine player support can make.
396 editorial team
Platform operations and policy
We represent 396's commitment to transparency, security, and user experience. Our mission is to make online entertainment accessible, reliable, and enjoyable for players across supported jurisdictions.
Jurisdiction, Legal, and Compliance
Service availability
We at 396 offer our service only where local law permits. Our platform is not available in all jurisdictions, and we do not operate or accept users in regions where online wagering or gaming is prohibited by law. We do not name specific jurisdictions as legal or illegal; instead, we frame access as jurisdiction-restricted and place the responsibility on users to verify compliance with their own local regulations.
Our approach reflects the evolving regulatory landscape across Southeast Asia, Europe, Asia-Pacific, and beyond. Different jurisdictions have different frameworks for online gaming, sportsbooks, and payment processing. We undertake to comply with applicable laws in regions where our service operates. If we determine that offering 396 in a particular location violates local law, we reserve the right to suspend or restrict access immediately, without notice, to protect both our users and our operations.
If you are accessing 396 from a location where you are unsure of the legal status of online gaming, we strongly encourage you to review your local laws before creating an account. Our legal notice provides additional detail on our jurisdiction policy. If you have specific legal questions about your jurisdiction, you may contact our compliance team using the channels listed at the end of this section.
Account eligibility
We at 396 require all account holders to comply with the eligibility criteria set out in our terms and conditionsEligibility is determined by applicable law in your jurisdiction. We do not display age badges or use account controls tooling; instead, we frame eligibility using applicable-law language. Users are required to confirm that they meet the legal requirements for access and use in their jurisdiction before creating an account.
We collect date-of-birth information during KYC to verify eligibility and to comply with local regulations. If our verification process determines that you do not meet the legal requirements for account holders in your jurisdiction, we will close your account and process a refund of any remaining balance subject to standard verification windows.
We reserve the right to suspend or terminate any account that we determine does not meet our eligibility criteria or that violates our terms. If you believe your account has been terminated in error, please contact our support team using the channels below.
Local-law responsibility
Users of 396 are responsible for verifying that their access and use of our platform comply with the laws of their own jurisdiction. We cannot provide legal advice, and we do not monitor the legal status of online gaming in every territory. It is your responsibility to check your local regulations before accessing 396 or placing any selections, deposits, or withdrawals.
By creating an account on 396, you confirm that you have reviewed your local laws and determined that access and use are permitted in your jurisdiction. We assume no liability for users who access our platform from jurisdictions where doing so may violate local law. If you are unsure, please refrain from using our service and consult a local legal professional.
The legal landscape for online gaming continues to evolve. If the law in your jurisdiction changes after you have created a 396 account, it is your responsibility to stop using our service and notify us. We will cooperate with any legal requests to suspend your account if required by law.
Data and privacy scope
We at 396 collect personal data from users only for the purpose of account operation, KYC verification, and compliance with local law. Our privacy policy outlines our full data-handling practices. During KYC, we collect a copy of your photo ID, proof of address, and date of birth. This information is stored securely and used only for identity verification and age confirmation.
We do not sell, rent, or share your personal data with third parties except where required by law or for the purpose of payment processing. Your payment information (bank details, wallet credentials) is held by our payment partners; we retain only confirmation records. We use cookies and similar tracking technologies to improve our platform and to prevent fraud. You may review our full cookie and tracking policy in our privacy notice.
We comply with data-protection regulations applicable in jurisdictions where our service operates. If you wish to access, correct, or delete your personal data, or if you have concerns about our data practices, please contact our support team or submit a data-subject request using the channels listed below.
Contact for legal inquiries
If you have legal questions, compliance concerns, or data-subject requests, you may contact our 396 support team using the following channels: email support in English and Indonesian, live chat available during business hours, and a support form on our website. We aim to respond to legal and compliance inquiries within five business days.
For urgent legal matters, such as requests from law enforcement or courts, we maintain a dedicated legal contact channel. Such requests should be directed to our legal team email. We will respond promptly and in accordance with applicable law.
If you wish to report a concern about our platform, our data practices, or our compliance with local law, please email our compliance team. We take all reports seriously and will investigate promptly. Our terms and conditions contain additional contact information for different types of inquiries.
